Category: Connections Over Coffee

  • Goh Sok Koon Insights: Unveils the Role of a Company Secretary

    Goh Sok Koon Insights: Unveils the Role of a Company Secretary

    Goh Sok Koon
    Goh Sok Koon

    Goh Sok Koon is a company secretary a vital role in any business in Singapore. I am fortunate to have met her as she has been extremely helpful to me in getting my business up and running. Even before that, I was trying to get her to appear here on this podcast. By her own admission she has been reluctant, preferring like many people to work diligently in the background of the many businesses that she is a part of. But as a business founder of her own, specifically Lioness Corporate Services, and additionally as she plays a more active role in business groups she is a member of she now feels ready and the need to appear on her first podcast.

    As well as:

    • Goh Sok Koon introduces herself as a company secretary for Lioness Corporate Services with over five years of experience.
    • Describes the importance and main role of a company secretary for a businesses in Singapore.
    • Qualifications required to become a company secretary depend on whether one is an accountant or a lawyer, with a usual completion time of two to three years.
    • The route taken to become a professionally qualified company secretary in Singapore
    • Reasons for moving to Singapore and the impact it had on her career.
    • Changes that need to be kept up with in order to be a successful company secretary in Singapore.
    • What are the additional important areas that need to be understood beyond the core duties of a company secretary.
    • Key advice entrepreneurs need before starting a business.
    • What makes a good company secretary.
    • Goh Sok Koon hopes for her business in the future.
    • The extended role of reminding directors and CEOs of their obligations and providing guidance and support.
    • The benefits of  Business Development Society, a supportive networking group focused on learning and sharing experiences.
    • How her experience and knowledge gained as a business owner help her assist others, especially foreigners, in starting businesses in Singapore.
    • The enjoyment from her job demonstrates how in depth Sok Koon is willing to go to help people understand the process of starting a business and providing guidance along the way.

    Contacts and Links Mentioned:

    Goh Sok Koon on LinkedIn

    Podcast Show Notes:

    [Introduction] (00:00.0)

    • Neville J McKenzie introduces the podcast Sok Koon, Goh Sok Koon, a company secretary.
    • Mention of Sok Koon’s helpfulness in getting the Neville’s business up and running.
    • Mention of Sok Koon’s initial reluctance to appear on the podcast.

    Question 1: Can you introduce yourself? (00:57.7)

    • Sok Koon introduces herself as a company secretary for Lioness Corporate Services.
    • Mention of her experience in the field for over five years.
    • Previous work experience as a company secretary in small firms.

    Question 2: Tell us about your job as a corporate service executive or company secretary, which do you prefer? (01:20.0)

    • In Singapore, Sok Koon’s role is typically referred to as company secretary.
    • Main role is to ensure businesses comply with legal requirements and regulations.
    • Responsibilities include ensuring compliance with company laws, preparing financial statements, submitting tax returns, and assisting different types of business entities.

    Question 3: How important is the role of a company secretary? (02:59.0)

    • Company secretary is an important role recognized in the company’s act.
    • Every company in Singapore must appoint a company secretary.
    • Duties involve ensuring compliance with regulations and providing advice to the board of directors.

    Question 4: How long does it take to qualify as a company secretary? (03:54.4)

    • Time required to qualify depends on whether the individual is an accountant or a lawyer.
    • Generally, it takes two to three years to complete the necessary course.
    • Recent changes in the syllabus allow individuals to obtain a certificate, partial qualification, and then a full professional qualification.

    Question 5: Can you share some interesting events in your career that have led to where you are today? (04:59.6)

    • Sok Koon initially aimed to become an accountant but ended up studying business administration due to admission limitations in Malaysian universities.
    • Collaboration with the Institute of Chartered Secretaries and Administrators (UK) helped her obtain a professional qualification.
    • Started as an admin assistant but desired a more specialized and professional role, leading her to become a company secretary.
    • Decision to move to Singapore was driven by the desire for a better learning environment, improved English language skills, and greater opportunities.

    Question 6: What is the biggest impact that coming to Singapore has had on your career? (07:19.6)

    • Notable impacts include improved English proficiency and a conducive working and learning environment.
    • Accessible learning materials and online resources facilitated faster learning and adaptation to changes in policies, laws, and business practices.

    Question 7: What is a key goal for your business or profession in general? (07:57.7)

    • Key goal is to continue adapting to changes in Singapore, including policy, laws, and business practices.
    • Recognizing the importance of personal data protection, cyber security, accounting, taxation, and human resources.
    • Guiding clients in proper tax planning and encouraging fair employment practices.

    Question 8: What advice or anecdotes would you give someone before starting a business in Singapore? (09:59.2)

    • Emphasize the importance of thorough planning and studying the chosen business area.
    • Gain relevant experience through employment before starting a business.
    • Encourage learning in multiple areas to become a well-rounded business person.

    Podcast Show Notes:

    Question 9: What advice would you give someone before starting a business in Singapore?(Start: 09:59.2)

    • Before starting a business in Singapore, it is essential to do a lot of planning and study about the specific area of business.
    • Gain experience through employment and try to learn as many areas as possible to become a well-rounded business person.
    • When starting a business, it is crucial to learn about markets, hiring, and different areas beyond your specialization.
    • A switch in mindset is necessary when transitioning from employment to entrepreneurship.
    • Take on challenges outside your comfort zone and be willing to learn various aspects of running a business.

    Question 10: What makes somebody good at being a corporate secretary? (Start: 11:25.6)

    • Being a corporate secretary involves more than completing forms and compliance tasks.
    • A good corporate secretary must possess business acumen and understand their clients’ business and management.
    • Understanding various legal areas such as business law, contract law, and employment law is crucial.
    • Adaptability to changes in legal requirements, policies, and compliance is important.
    • A corporate secretary should help clients beyond compliance and offer guidance in their business operations.

    Question 11: What are your hopes and aspirations for your personal and professional life?(Start: 13:08.8)

    • Sok Koon’s hope is to grow the business and achieve sufficient profits to hire staff.
    • Also aspire to pass down her work experience and teach younger generations about being a good company secretary.
    • The demand for qualified and experienced company secretaries is high in Singapore.
    • The supply of such professionals is limited due to the lack of awareness about the role and its importance.
    • Sok Koon aims to instill interest in the role of a company secretary and meet the demand in the market.

    Question 12: Is part of your role as a corporate secretary to remind directors and CEOs of their obligations? (Start: 16:01.0)

    • Yes, part of the role is to send timely reminders to clients about compliance requirements.
    • Sok Koon emphasizes the importance of compliance while also encouraging clients to develop their businesses.
    • To actively link clients with one another to share experiences and expand knowledge.
    • Reminding directors and CEOs about their obligations is a way to guide them in fulfilling their responsibilities.
    • Sok Koon’s goal extends beyond being a company secretary  and to support and facilitate her clients’ overall business growth.

    Question 13: Can you tell us about the business groups you belong to? (Start: 17:16.1)

    • Sok Koon attended various business networking sessions when starting her business.
    • She discovered the Business Development Society through the Meetup platform.
    • The Business Development Society is a supportive and non-aggressive networking group focused on learning from and supporting each other.
    • The group allows for learning from others, understanding different businesses, and making genuine connections.
    • Sok Koon also enjoys helping newcomers and providing them with free advice, even if they don’t become customers.

    Question 14: Does your business experience help you assist foreigners when they come to Singapore to start a business? (Start: 19:16.3)

    • Sok Koon’s business journey has allowed them to learn from various people and experiences.
    • She can pass this knowledge and experience to new business owners and assist foreigners in navigating the Singapore business environment.
    • Foreigners often have limited knowledge about starting a business in Singapore, and Sok Koon can provide guidance.
    • Sharing information, knowledge, and experiences helps foreigners obtain a business pass in Singapore and become successful business owners.

    Question 15: Do you enjoy your job? (Start: 20:02.9)

    • Sok Koon enjoys meeting and helping people.
    • She guides people on starting a business and informs them about the process.
    • Helps individuals understand the different business entities and the risks involved.
    • Advises on whether limited liability or sole proprietorship/partnership is suitable.
    • Discusses factors to consider when partnering with others.
    • Emphasizes the importance of clear written agreements to avoid conflicts.

    Question 16: What advice does Sok Koon give for partnerships in business? (20:02.9 – 21:49.0)

    • Partnering with friends may lead to conflicts and differing ideas.
    • Encourages having written agreements or email understandings.
    • Suggests discussing profit sharing and contributions in advance.
    • Mentions the option of buying up partner shares to own the business completely.
    • Recommends anticipating conflicts and discussing them beforehand.
    • Emphasizes the need to be fair to both partners during conflicts.

    Question 17: How can listeners get in touch with Sok Koon? (21:49.8 – 23:07.4)

    • They can contact Goh Sok Koon through LinkedIn.
    • Sok Koon can be found on LinkedIn under “Goh Sok Koon.”
    • The show notes will include links to Sok Koon’s LinkedIn profile.
    • The Lioness Corporate Services website is currently under construction.

    Question 18: Any additional information or announcements? (23:11.7 – 23:57.5)

    • A special thanks to Goh Sok Koon
    • Sok Koon wishes everyone the best and looks forward to future interactions.
    • If interested in opening a business in Singapore, reach out to Goh Sok Koon directly
    • The Lioness Corporate Services website will be added to the episode’s page on asiabissstories.com in the future.
    • Entrepreneurs living in Singapore are invited to attend meetups.

    End: (23:58.2 – 24:11.2)

  • Neville J McKenzie on Volleyball, Teamwork, and the Podcasters Entrepreneurial Mindset

    Neville J McKenzie on Volleyball, Teamwork, and the Podcasters Entrepreneurial Mindset

    Neville J McKenzie
    Neville J McKenzie

    Neville J McKenzie the usual host of AsiaBizStories Entrepreneurs in Action is asked the questions by Chris Pardey the lead of the Brunel Alumni Association, Singapore .

    Neville grew up in London. At school he wanted to be a scientist but became a Radar Test Engineer after gaining an HND in Electrical and Electronic Engineering. He then moved into the world of Information Technology Systems as a Field Engineer, before leaving work to study a degree in Computer Studies with Business Studies. Up until this point he played volleyball first as a junior international and then as a senior international for the England. After graduating He worked for 10 months before the Dot-Com crises forced him out of work in October 2001. In February 2002 he was teaching in China where I remained for over fourteen and half years before moving to Singapore in 2016 where he now resides.

    As well as:

    • Discussion of the cultural differences between China and Singapore and the personal difference of becoming an entrepreneur in China.
    • The hopes and dreams for the future in Singapore.
    • Neville talks about his involvement with the Brunel Alumni Association in Singapore and how it helps him network and connect with people who have a common connection.
    • Neville explains his podcasting journey, how he started in 2014 in China, and how it is evolving into a business.
    • Helping the Brunel Alumni Association, Singapore to win the Alumni Association Award of the Year by committing to podcasts, has now led to being nominated for the International Alumni of the Year award.
    • The events in the decision to pursue a degree after seeing an education shop while driving leading to acceptance to study Computer Studies with Business Studies from 1997 to 2000 at Brunel University.
    • Neville talks about his experience playing volleyball for England, coaching, and the impact it had on his career as an engineer.
      Insights into his start and end in coaching in China but none in Singapore.

    Neville J McKenzie on LinkedIn

    Chris Pardey on LinkedIn

    Brunel Alumni Singapore Web page

    Brunel University Alumni Web page

    Show Notes:

    Title: Asia Biz Stories: Entrepreneurs in Action (Partnered with the Brunel Alumni Association Singapore)
    Host: Chris Pardey
    Guest: Neville J McKenzie

    Introduction: [0:00:00 – 0:03:45]

    – Neville J McKenzie introduces himself as the guest on the podcast.
    – Mentions his background growing up in London, pursuing a career in engineering, and later transitioning to Information Technology systems.
    – Talks about his experience playing volleyball for England and his move to China in 2002 to teach.

    Living and Working in Singapore as an Entrepreneur: [0:03:45 – 0:09:20]

    – Neville discusses the cultural change he experienced after moving to China and how he enjoyed the teaching and learning opportunities there.
    – Compares his life in China to his life in Singapore, stating that Singapore feels like a combination of Shanghai and the UK for him.
    – Shares his perspective on Singapore being a favourable place for starting a business and entrepreneurship but personally finding China more suitable for individualistic endeavours.
    – Talks about his unconventional education path and how it shaped his entrepreneurial journey.

    Hopes and Dreams for the Future: [0:09:20 – 0:14:40]

    – Neville expresses his desire to stay in Singapore and mentions that going back to the UK doesn’t appeal to him.
    – Discusses the challenges of networking and making friends in Singapore compared to China.
    – Highlights the importance of the Brunel Alumni Association in providing a common connection and affinity among members.
    – Mentions specific conversations with Stanley, CJ, Kelly, and Lawrence, sharing his curiosity and interest in their journeys.

    Contribution to the Brunel Alumni Association: [0:14:40 – 0:17:10]

    – Chris acknowledges Neville’s contribution to the association through his podcasting work.
    – Mentions Neville’s involvement in the Asia Biz Stories podcast, which has covered 68 stories so far.
    – Notes that Neville is the 69th podcast guest and discusses the impact of his involvement on the association’s recognition.

    Podcasting Journey and Impact: [0:17:10 – 0:23:30]

    – Neville shares his journey into podcasting, starting as a hobby in 2014 and gradually realizing its potential as a business venture.
    – Talks about the work he has done for the Brunel Alumni Association and expresses his hope that winning the International Alumni of the Year award would validate his efforts and help his podcasting business.

    Getting into Brunel University: [0:23:30 – 0:26:45]

    – Neville narrates how he stumbled upon the idea of pursuing a degree at a later age and applied to various universities.
    – Shares his surprise at being accepted by every university except one, but after explaining his situation, he received acceptance from Brunel.
    – Explains his decision to choose Brunel due to its reputation as an excellent engineering university.

    Volleyball and Sports: [0:26:45 – 0:30:15]

    – Neville discusses his passion for volleyball and how he started playing at a young age.
    – Talks about playing for the England national team from 1981 to 1990 and the lessons he learned about teamwork and dedication.
    – Mentions his coaching experience in youth centres and Dulwich College in the UK.

    Conclusion: [0:30:15 – 0:31:50]

    – Chris expresses gratitude to Neville for his podcasting work with the Brunel Alumni Association.
    – Acknowledges Neville’s nomination for the International Alumni of the Year award and discusses the potential impact on his podcasting business.
    – Thanks Neville for his contributions and concludes the interview.

  • User Experience: It’s More than Just Looks

    User Experience: It’s More than Just Looks

    Wilson Chew
    Wilson Chew

    Wilson Chew is a User Experience designer with a varied background that revolves around the power of the story. He is also a Co-Founder and Content Strategist of REASSEMBLE, a start-up, which came into existence in March 2018. In previous roles Wilson has worked as a digital marketer and charity fundraising coordinator, Where he made use of stories to influence and change behaviours of the target audience.

    Now he approaches stories from a different angle when helping entrepreneurs and SMEs to develop their user application interfaces. He believes every user has a story, built from their needs, frustrations, behaviours and ways of thinking. His job is to create digital designs that cater to users’ stories and resonate with them.

    “I think that when people hear that we’re a user experience design agency They think we’re just there to, again we’re just there to make things look really nice. Which we can do, but then we tell them that we’re not hear to make things look nice…”

    During our conversation Wilson reveals the fundamentals of User Experience Design, its purpose and the benefits it brings when carried out correctly.

    So now without further delay

    As well as:

    • Explaining the role a user experience designer plays is the development of a product
    • The architects of the computer interface
    • From nice to
    • The role Don Norman plays in the UX design world
    • The movie app as a case study, film and snacks
    • The role that “User Needs” play in the design
    • Don Norman and the door knob, link to the digital and physical world and the Hawaiian missile alert
    • Where UX Design is managed well and considered normal and where knowledge and enthusiasm fail due to the drive to make things pretty and nice.
    • The difficulties to be overcome to get UX Design to be accepted by entrepreneurs.
    • The percentage of work that can be saved by coders
    • The difference is rising costs to errors in the design, coding and post launch phases
    • How to reduce 75% disappointment for app purchasers
    • Should you release a minimum viable product and the pushback it is receiving?
    • Degree in international relations to Digital marketing in London to an Anti-slavery charity then back to singapore with a Children’s Charity.
    • From marketing to user research and finally UX Design
    • Teaching
    • Is coding ability necessary and is it an advantage or disadvantage in UX design
    • The biggest challenge in UX design and persuasion
    • The research that goes into the construction of the wire frame.
    • The role that Contextual Enquire, User Interviews, Usability Testing play
    • Off the peg apps and solutions leading to how do we know that it is good
    • The benefits of Quantitive data and UX Design which is looking at the Why.
    • How to UX design can help reduce the bounce rate for peg apps and Template Shops such as Shopify

    Links

    https://www.linkedin.com/in/wilsonhjchew/

    Reassemble

  • Comfortable, Affordable and Eco-Friendly Electric Vehicles

    Comfortable, Affordable and Eco-Friendly Electric Vehicles

    Christie Fernandez
    Christie Fernandez

    Christie Fernandez is an Entrepreneur on a mission to create a positive impact in clean transportation & energy in the emerging markets of the ASEAN region, Indian subcontinent, Africa & South America. Christie is the Founder of  Sooorya EV, which is headquartered in Singapore and is focused on providing affordable, comfortable & eco-friendly transportation. What’s unique is that Sooorya is redefining how automobiles are designed, manufactured and sold, with a strong focus on sustainability, profitability and societal impact.

    At first Christie tried this with his idea.

    “It’s kind of stuck with me. I tried giving it away but it didn’t happen”

    During our conversation, Christie reveals his motivations behind the idea of creating his startup, his vision of how it can help farmers in rural communities by harvesting solar energy, and how he tried to give it away.

    As well as:

    • The goal of last mile connectivity
    • Affordable, comfortable and eco friendly transportation
    • The regions of the world where this technology is needed.
    • How the countryside can produce a sustainable source of electrical energy using swappable batteries
    • Energy production as a handicraft opportunity for farmers to earn additional income.
    • The contrast with the big automobile manufactures that focus on speed, range and fast charging and the need in rural communities for low cost affordable transportation
    • The business model mix of large and small.
    • The
    • The uniqueness of his idea and what is required for the cost to come down.
    • Incorporating the IKEA business model
    • Frugal Engineering and how the
    • Incorporating the Apple manufacturing business model and transferring ideas from the mobile phone industry
    • Changing the car industry
    • Moving around the Asian Region and the reason for choosing Singapore a a base for operation and HQ
    • Legal protection and holding on to your IP.
    • personal impression of Singapore
    • The timetable to production of an affordable car launch and location
    • His background in IT, Marketing and the factors that encouraged the switch to the auto industry
    • The influence conversations with colleagues from the farming communities of India and he can help to expand the take-up of electric cars and his vision of the future.
    • His reluctance to be seen as the Elon Musk of the affordable electric car

     


     Links

    https://www.linkedin.com/in/christiefernandez/

     

  • Connect Over Coffee to Develop Your Business

    Connect Over Coffee to Develop Your Business

    Gary Guwe
    Gary Guwe

    Gary Guwe is one of the cofounders of the Business Development Society of Singapore. In the previous podcast, EIA 037, I had conversations his fellow cofounder Gunes Altungunes, and a couple of attendees. At the time Gary Guwe was out of the country and Gunes suggested that I return at a later event and speak with Gary.

    However, in this cast Gary and I don’t actually converse but we have a brief Fly-on-wall experience of the event organised by Gary and Gunes and titled Connections Over Coffee – Monthly Casual Networking, which is held on the 3rd Wednesday of every month .

    Gary plays a key role by running the event in a relaxed manner, encourages entrepreneurs to give a two minute introduction of themselves and the company they represent and gives his own advice.

    After Gary opens we move on to Joshua Chua (an experienced Sales Excellence Coach), Hussain Sayeed (In the third week of his startup), Arthi Ramakrishnan, (a recent arrival to Singapore from India) and finally, he ropes me in unexpectedly to present myself and the fact that I’m volunteering my services by recording the event.

    Also mentioned

    Gary Guwe

    • The Chinese New Year celebration
    • The mission of BDS and its role in building business relationships.
    • The BDS origins in 2015 and its current number of members
    • The reasons behind the sharing sessions and the link to Free Publicity
    • How Gary Guwe turned himself from an introverted and shy business person to a headhunted target and the co-founder of the BDS.
    • What’s on offer from the BDS to SME’s

    Joshua Chua

    • His promise for your jump in sales
    • The free 90 minute consultation with tweaks
    • Back to Gary and advice for speakers to share their origin stories

    Hussain Sayeed

    • His origin story with BT and HP
    • Reasons for attending the BDS meetup
    • The promise of a safe pair of technology hands in his third week as an entrepreneur
    • Cisco, the Cloud are not always the answer for SMEs
    • Back to Gary and more advice

    Arthi Ramakrishnan

    • An Indian Corporate Solution provider
    • Skills Development in Information Technology, Telecommunication and Soft-Skills
    • The company origin story
    • Arthi’s time in Singapore

    Back to Gary and more advice

    Neville J. McKenzie

    • The importance of getting your message across
    • How can AsiaBizStories help you
    • Self help advice with public speaking with everyone has one of these

    Finally back to Gary with some love to me.

  • Entrepreneur Events: The Organiser, The Experienced and The Newbie

    Entrepreneur Events: The Organiser, The Experienced and The Newbie

    Gunes Altungunes, Chris Dawson and Norrapat Shih
    Güneş AltunGüneş, Chris Dawson and Norrapat Shih (L-R top to bottom)

    Güneş AltunGüneş, Chris Dawson and Norrapat Shih are three attendees that attended a recent event in Singapore. Güneş AltunGüneş is a Director of Marketing, Chris Dawson is a Director of Business Development and Norrapat Shih is a Research Fellow at National University of Singapore. The event was organised by the Business Development Society of Singapore.

    The first conversation is with Güneş AltunGüneş, who is a cofounder and organising member of the Business Development Society of Singapore reveals about herself and some of the background and motivations behind the Business Development Society organising an event called OTOT.

    “So whatever comes in its goes back to the marketing, operations and so it’s like a circle we’re trying to build like a self-sustaining community.”

    In the second conversation Chris Dawson reveals something typical of many entrepreneurs that they work with multiple organisation. In his case Bam, who he represented at the event and Nimbus Design Consultants, a company he works with run by wife.

    “She’s the brains, she’s the designer, she knows where she wants the company to go.”

    Third and final conversation Norrapat Shih reveals his background as a research scientist at the National University of Singapore and the route he is taking to become an entrepreneur in the field of medical science

    “So basically a lot of people in my lab we catch snakes different venomous animals, ticks leeches”

    This entrepreneur event like many is attended by individuals with varied backgrounds and experiences. So now without further delay let’s begin.

    As well as:

    Güneş

    • Why the business development society call the events OTOT.
    • Other entrepreneur events such as connections of coffee, COC.
    • Reasons for choosing Singapore.
    • Organisation structure of the business development society.
    • Profit or non-profit organisation.
    • The reason for creating the business development society.
    • Why the founder whose idea what’s to create the business development society, isn’t present.

    Chris

    • The reason why Chris left his native USA for Singapore.
    • His role in the company and the service it provides.
    • Reasons for attending the event.
    • His office location in a co-working space.
    • Platforms and different types of events organisers

    Norrapat

    • Commercial drug research from venomous animals in Singapore.
    • Moving from research to a start-up in the pharmaceutical Industry.
    • How his research could help heart-attack patients going through percutaneous coronary intervention.
    • The cost of creating a new pharmaceutical drug.
    • Venture capitalists fears.
    • Patent ownerships and licenses
    • The hope of grants from the Singapore government to create a start up.
    • Taking your specialist knowledge and finding app and software developers
    • The road from Thailand, Canada, a failed start-up and finally to Singapore.
    • The attitude of scientists to research and commercial Products.
    • How to teach yourself Chinese.

    Podcast Updated 2018 01 26


    Links

    Güneş AltunGüneş on Linkedin

    Chris Dawson on Linkedin

    Norrapat Shih on Linkedin

    Business Development Society Website

    Bam Website

    Nimbus Website